Awards and Accreditations

Ground Handler of the Year

Air Cargo News

2024, 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2014

Ground Support Services Provider of the Year

Aviation Business Middle East Awards

2024, 2023, 2022, 2021, 2020

Aviation Sustainability & Environment Award

Aviation Industry Awards UK

2024

Cold Chain Service Provider of the Year

Payload Asia Awards

2021

Best independent airport lounge (dnata Singapore)

Skytrax

2015

Outstanding Handling Service (dnata Singapore)

DHL

2015

Ground Handler of the Year (Worldwide)

Air Transport News

2014

Ground Handling Provider of the Year (Middle East)

ITP Aviation Business Awards

2014, 2013, 2012, 2011, 2010, 2009, 2008

Ramp Safety Award (Europe)

Ground Handling International

2012

Outstanding Handling Service (dnata Singapore) Award

DHL

2012

Certificate of Appreciation (dnata Australia)

Cathay Pacific

2012

Airport Passenger Handling of the Year (Middle East)

ITP Aviation Business Awards

2008

Ramp Safety Award (Middle East & Africa)

Ground Handling International

2008

Best Air Cargo Terminal Operator (Europe)

Asian Freight, Logistics and Supply Chain (AFLAS) Awards

2017, 2016, 2015

Best GSSA in the Region

SCATA

2015, 2016

Cargo Handling Company of The Year

flydubai awards

2013

Best Performance award (Alpha Flight Services)

Award from H.E. Ali Salim Al Midfa, Charmain of Sharjah Airport Authority (SAA) & H.E. Sheikh Faisal bin Saoud Al Qassimi, Director of SAA

2023

Singapore’s Best MICE Organiser (Destination Asia)

World MICE Awards

2022

Thailand’s Best MICE Organiser (Destination Asia)

World MICE Awards

2022

Asia’s Best MICE Organiser (Destination Asia)

World MICE Awards

2022

Airline Caterer of The Year for Australasia

PAX International

2022

Industry Champions Award (dnata Australia )

Onboard Hospitality Magazine

2022

Best Service Award (Melbourne)

Air China

2019

Best European Caterer (Prague)

Korean Air

2019

Airline Caterer of The Year (North America)

PAX International

2019

Best Catering Partner (Australia)

China Southern

2018

Best Global Caterer (‘Golden Spoon’)

Capital Airlines

2017

Best Corporative Caterer (Australia)

Xiamen Airlines

2017

Top Performing Caterer (Global)

SWISS Airlines

2016

Airline Caterer of The Year (Asia)

PAX International

2018, 2017

Most Improved Caterer (Melbourne)

Cathay Pacific

2015

Best Caterer Award (Singapore)

China Airlines

2015

Excellence in Catering Award (Adelaide)

Singapore Airlines

2015

Best Caterer Award (Singapore)

Air China

2015

International Caterer of the Year (Singapore)

Jetstar

2014

Best Caterer (Adelaide)

Cathay Pacific

2014

Captain's Choice Tour Charter

Qantas

2013

Best Regional Caterer

Etihad Airways

2011-2012

Flight Caterer Award

Air China

2012

Outstanding Caterer Awards

Hainan Airlines

2012

Caterer Appreciation Award

Garuda Indonesia

2012

Best Caterer (Sydney and Melbourne)

Etihad

2012

Caterer of the Year (Tier 2)

United

2011

Caterer of the Year - Business First Category (Manchester)

Continental Airlines

2011

Agents’ Favourite Supplier Call Centre

Travel Gossip Awards

2024

Agents’ Favourite TailorMade Company

Travel Gossip Awards

2024

Agents’ Favourite Long-Haul Tour Operator (Gold Medal UK)

Travel Gossip Awards

2024

Ghulam Sarwar, Alpha Flight Services: All Star of The Year (The Lounge at Sharjah Airport)

Priority Pass Excellence Awards

2024

Middle East's Leading Airline GSA

Middle East World Travel Awards – dnata Airline Services

2024, 2023, 2021, 2019

Bahrain's Leading Travel Management Company

Middle East World Travel Awards – dnata

2024, 2023, 2021

Dubai’s Leading Travel Agency

Middle East World Travel Awards - dnata

2024

Saudi Arabia's Leading Travel Agency

Middle East World Travel Awards – dnata

2024, 2023, 2021

Leading Destination Management Company (Arabian Adventures)

Middle East World Travel Awards

2024, 2023, 2021

UAE’s Leading Desert Safari Company (Arabian Adventures)

Middle East World Travel Awards

2024, 2023, 2022, 2021, 2020

Leading Tour Operator (Arabian Adventures)

Middle East World Travel Awards

2024, 2023, 2021

Dubai’s Leading Destination Management Company (Arabian Adventures)

Middle East World Travel Awards

2024

Excellence in Incentive Travel, Africa and the Middle East (Arabian Adventures)

British Travel Awards

2023

Gold award for Best Travel Company to Southern Asia (Travelbag)

British Travel Awards

2023

Gold award for Best Travel Company to Canada (Travelbag)

British Travel Awards

2023

Travel Republic: Best Consumer Campaign of the Year (Power to the People)

The Travel Marketing Awards

2023

Singapore’s Best MICE Organiser (Destination Asia Singapore)

World MICE Awards 2021

2021

Middle East's Leading Corporate Travel Company (dnata)

Middle East World Travel Awards

2021, 2019

Asia’s Best MICE Organiser 2021 (Destination Asia Singapore)

World MICE Awards 2021

2021

ISO 9001:2001, Quality Promise

dnata Contact Centre

2013 - 2019

Best Long-Haul Operator (Gold Medal UK)

Travel Weekly Globe Travel Awards

2022

United Arab Emirates’ Leading Travel Agency (dnata Travel)

Middle East World Travel Awards

2019

Abu Dhabi's Leading Travel Agency

Middle East World Travel Awards – dnata Travel

2019

Winner of the year

Emirates Business Rating Scheme – dnata Travel

2019

Favourite tour operator or travel agent

Conde Nast Traveller Middle East Readers’ Choice Awards – dnata Travel

2018/19

Middle East's Leading Business Travel Agency

Middle East World Travel Awards – dnata

2018

United Arab Emirates’ Leading Travel Agency

Middle East World Travel Awards – dnata Travel

2018

Middle East's Leading Business Travel Agency

Middle East World Travel Awards – dnata

2017

United Arab Emirates’ Leading Travel Agency

Middle East World Travel Awards – dnata Travel

2017

Abu Dhabi's Leading Travel Agency

Middle East World Travel Awards – dnata Travel

2017

Preferred Travel Agent of the Year

The Filipino Times – dnata Travel

2017

Best Outlet

Dubai Service Excellence Scheme – dnata Travel Mercato Mall

2017

Best Brand (Travel)

Dubai Service Excellence Scheme – dnata Travel

2017